# AI exposure in office and administrative support jobs Updated October 2026 The 51 occupations in this group average 57 of 100 for AI exposure, against 37 for all the occupations we scored. Proofreaders are the most exposed at 76. Mail sorters are the least exposed at 20. ## How the group splits Share of the occupations in this group in each exposure band. - **6%** low - **18%** moderate - **66%** high - **10%** very high ## Every occupation in this group 1. [Proofreaders, Proofreaders and Copy Markers, score **76** out of 100](https://www.aigentcy.com/ai-exposure/proofreaders/) 2. [Customer service representatives, Customer Service Representatives, score **74** out of 100](https://www.aigentcy.com/ai-exposure/customer-service-representatives/) 3. [Insurance claims clerks, Insurance Claims and Policy Processing Clerks, score **72** out of 100](https://www.aigentcy.com/ai-exposure/insurance-claims-clerks/) 4. [Order clerks, Order Clerks, score **68** out of 100](https://www.aigentcy.com/ai-exposure/order-clerks/) 5. [Bookkeepers, Bookkeeping, Accounting, and Auditing Clerks, score **67** out of 100](https://www.aigentcy.com/ai-exposure/bookkeepers/) 6. [Data entry clerks, Data Entry Keyers, score **66** out of 100](https://www.aigentcy.com/ai-exposure/data-entry-clerks/) 7. [Human resources assistants, Human Resources Assistants, Except Payroll and Timekeeping, score **66** out of 100](https://www.aigentcy.com/ai-exposure/human-resources-assistants/) 8. [Secretaries, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, score **66** out of 100](https://www.aigentcy.com/ai-exposure/secretaries/) 9. [Typists, Word Processors and Typists, score **66** out of 100](https://www.aigentcy.com/ai-exposure/typists/) 10. [Bill collectors, Bill and Account Collectors, score **65** out of 100](https://www.aigentcy.com/ai-exposure/bill-collectors/) 11. [Dispatchers, Dispatchers, Except Police, Fire, and Ambulance, score **65** out of 100](https://www.aigentcy.com/ai-exposure/dispatchers/) 12. [Eligibility interviewers, Eligibility Interviewers, Government Programs, score **65** out of 100](https://www.aigentcy.com/ai-exposure/eligibility-interviewers/) 13. [Executive assistants, Executive Secretaries and Executive Administrative Assistants, score **65** out of 100](https://www.aigentcy.com/ai-exposure/executive-assistants/) 14. [Medical secretaries, Medical Secretaries and Administrative Assistants, score **65** out of 100](https://www.aigentcy.com/ai-exposure/medical-secretaries/) 15. [Procurement clerks, Procurement Clerks, score **65** out of 100](https://www.aigentcy.com/ai-exposure/procurement-clerks/) 16. [Loan clerks, Loan Interviewers and Clerks, score **64** out of 100](https://www.aigentcy.com/ai-exposure/loan-clerks/) 17. [Payroll clerks, Payroll and Timekeeping Clerks, score **64** out of 100](https://www.aigentcy.com/ai-exposure/payroll-clerks/) 18. [Production clerks, Production, Planning, and Expediting Clerks, score **63** out of 100](https://www.aigentcy.com/ai-exposure/production-clerks/) 19. [Court clerks, Court, Municipal, and License Clerks, score **62** out of 100](https://www.aigentcy.com/ai-exposure/court-clerks/) 20. [Receptionists, Receptionists and Information Clerks, score **62** out of 100](https://www.aigentcy.com/ai-exposure/receptionists/) 21. [Interviewers, Interviewers, Except Eligibility and Loan, score **61** out of 100](https://www.aigentcy.com/ai-exposure/interviewers/) 22. [Office clerks, Office Clerks, General, score **60** out of 100](https://www.aigentcy.com/ai-exposure/office-clerks/) 23. [Reservation agents, Reservation and Transportation Ticket Agents and Travel Clerks, score **60** out of 100](https://www.aigentcy.com/ai-exposure/reservation-agents/) 24. [Billing clerks, Billing and Posting Clerks, score **59** out of 100](https://www.aigentcy.com/ai-exposure/billing-clerks/) 25. [File clerks, File Clerks, score **59** out of 100](https://www.aigentcy.com/ai-exposure/file-clerks/) 26. [Public safety telecommunicators, Public Safety Telecommunicators, score **57** out of 100](https://www.aigentcy.com/ai-exposure/public-safety-telecommunicators/) 27. [Legal secretaries, Legal Secretaries and Administrative Assistants, score **56** out of 100](https://www.aigentcy.com/ai-exposure/legal-secretaries/) 28. [Administrative supervisors, First-Line Supervisors of Office and Administrative Support Workers, score **55** out of 100](https://www.aigentcy.com/ai-exposure/administrative-supervisors/) 29. [Hotel desk clerks, Hotel, Motel, and Resort Desk Clerks, score **54** out of 100](https://www.aigentcy.com/ai-exposure/hotel-desk-clerks/) 30. [Tellers, 35% of task time AI can do, score **53** out of 100](https://www.aigentcy.com/ai-exposure/tellers/) 31. [Freight agents, Cargo and Freight Agents, score **49** out of 100](https://www.aigentcy.com/ai-exposure/freight-agents/) 32. [Library assistants, Library Assistants, Clerical, score **49** out of 100](https://www.aigentcy.com/ai-exposure/library-assistants/) 33. [Shipping clerks, Shipping, Receiving, and Inventory Clerks, score **47** out of 100](https://www.aigentcy.com/ai-exposure/shipping-clerks/) 34. [Postal service clerks, Postal Service Clerks, score **38** out of 100](https://www.aigentcy.com/ai-exposure/postal-service-clerks/) 35. [Couriers, Couriers and Messengers, score **35** out of 100](https://www.aigentcy.com/ai-exposure/couriers/) 36. [Inventory checkers, Weighers, Measurers, Checkers, and Samplers, Recordkeeping, score **30** out of 100](https://www.aigentcy.com/ai-exposure/inventory-checkers/) 37. [Postal service mail carriers, Postal Service Mail Carriers, score **26** out of 100](https://www.aigentcy.com/ai-exposure/postal-service-mail-carriers/) 38. [Mail clerks, Mail Clerks and Mail Machine Operators, Except Postal Service, score **25** out of 100](https://www.aigentcy.com/ai-exposure/mail-clerks/) 39. [Mail sorters, Postal Service Mail Sorters, Processors, and Processing Machine Operators, score **20** out of 100](https://www.aigentcy.com/ai-exposure/mail-sorters/) ## Related topics - [**Jobs AI can't replace**Cement masons score lowest, at 8.](https://www.aigentcy.com/ai-exposure/jobs-ai-cant-replace/) - [**Jobs most at risk from AI**Proofreaders score highest, at 76.](https://www.aigentcy.com/ai-exposure/jobs-most-exposed-to-ai/) - [**High-paying jobs with low AI exposure**Radiologists earn a median $420,860 and score 46.](https://www.aigentcy.com/ai-exposure/high-paying-jobs-low-ai-exposure/) - [**Entry-level jobs with low AI exposure**Cement masons need little prior training and score 8.](https://www.aigentcy.com/ai-exposure/entry-level-jobs-low-ai-exposure/) - [**Jobs AI speeds up the most**For natural sciences managers, AI speeds up 96% of task time.](https://www.aigentcy.com/ai-exposure/jobs-ai-speeds-up/) - [**AI and jobs in Malta**15 iGaming roles graded task by task.](https://www.aigentcy.com/ai-exposure/malta/) - [**Skills that keep work human**The skills to build in the jobs AI changes least.](https://www.aigentcy.com/ai-exposure/skills/) - [**Jobs A to Z**Every job we publish, by first letter.](https://www.aigentcy.com/ai-exposure/jobs/) - [**AI exposure by industry**Average scores for 22 occupation groups.](https://www.aigentcy.com/ai-exposure/industries/) - [**Write a CV screening software can read**How applicant tracking systems read a CV, and what to change.](https://www.aigentcy.com/ai-exposure/cv-screening-guide/) - [**AI for businesses**The tasks to automate first in each team and industry.](https://www.aigentcy.com/ai-for/) - [**How we score AI exposure**The grading, the weights and every source.](https://www.aigentcy.com/ai-exposure/methodology/) ## Next steps - ### Check your job Your job title is a rough guide. Your actual tasks decide your score. Paste your job description or CV and see which of your tasks AI can do. [Check your job](https://www.aigentcy.com/tools/ai-exposure-checker/) [Check your CV](https://www.aigentcy.com/tools/cv-checker/) ### Check which roles in your team AI can take on We map your team's tasks, show what AI can do today and build the automations that pay back first. [Book an AI audit](https://www.aigentcy.com/audit/) Occupation data from the O\*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/) and modified by Aigentcy. O\*NET® is a trademark of USDOL/ETA. Wage, employment and projection data from the U.S. Bureau of Labor Statistics. EU occupation names from ESCO, European Commission. AI usage signals from the Anthropic Economic Index (CC BY) and Microsoft Research (CC BY 4.0). [Methodology and sources](https://www.aigentcy.com/ai-exposure/methodology/). Scores © Aigentcy. Quote them with a link to the page.