# Will AI replace office workers? Updated October 2026 Office clerks score 60 of 100 for AI exposure. The largest share of their task time, 51%, is work AI speeds up while they stay in charge. AI can take over 38% outright, and 11% stays with people. - **38%** AI can do it - **51%** AI helps - **11%** Needs a person High exposure Higher than 91% of the 923 occupations we scored. ## Task by task We graded 20 tasks, listed here from most to least exposed. AI can do 7 of them today, speeds up 10 and leaves 3 to people. | Task | AI exposure | | --- | --- | | Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. Dictation, typing, formatting and proofreading are core AI strengths. | 80% AI can do it | | Process and prepare documents, such as business or government forms and expense reports. Structured forms and expense reports suit AI extraction and checks. | 74% AI can do it | | Compute, record, and proofread data and other information, such as records or reports. AI proofreads and checks data well; people spot-check output. | 72% AI can do it | | Review files, records, and other documents to obtain information to respond to requests. Document AI can search and summarize records to answer requests. | 68% AI can do it | | Prepare meeting agendas, attend meetings, and record and transcribe minutes. AI transcribes and drafts minutes; a person reviews them. | 65% AI can do it | [See what AI can take on across an operations team](https://www.aigentcy.com/ai-for/operations/) ## How office clerks compare All occupations (923) Office and administrative support (51) **Office clerks score 60**, marked by the dark line. Each dot is a score, darker where more occupations share it. The short marks show the averages, 37 for all occupations and 57 for office and administrative support. ## Pay and outlook in the US Median pay $45,010 a year, May 2025 People employed 2.5 million in the US, May 2025 Projected change in jobs \-6.0% from 2024 to 2034 ## Skills to build - Review AI-drafted correspondence in Microsoft Word before sending - Check expense reports and records line by line in Microsoft Excel - Post and reconcile entries in Intuit QuickBooks - Verify SAP transaction data against source documents - Train staff on Microsoft Outlook and Google Workspace - Troubleshoot Microsoft Windows hardware and office equipment faults ## Safer roles nearby 5 related occupations with lower scores. - [File clerks59 out of 100](https://www.aigentcy.com/ai-exposure/file-clerks/) - [Administrative services managers38 out of 100](https://www.aigentcy.com/ai-exposure/administrative-services-managers/) - [Administrative supervisors55 out of 100](https://www.aigentcy.com/ai-exposure/administrative-supervisors/) - [Switchboard operators58 out of 100](https://www.aigentcy.com/ai-exposure/switchboard-operators/) - [Billing clerks59 out of 100](https://www.aigentcy.com/ai-exposure/billing-clerks/) ## Questions about office clerks and AI Will office workers be replaced by AI? Partly. About 5 in 10 working hours go to tasks AI can already do, mostly typing and proofreading documents and processing forms and expense reports. People still handle the physical errands, the supervision of staff and the hands-on office equipment work that AI has no way to reach. Which office clerk tasks is AI taking over? Typing, formatting and proofreading documents from notes or dictation scores 80 on exposure, the highest in this job. AI drafts letters, checks spelling and grammar, and reformats documents in Microsoft Word within seconds. Answering telephones follows at 62, since voice AI can route calls and take messages today. Which office clerk tasks stay human? Delivering messages and running errands scores 6 on exposure, the lowest in this job, because it needs physical presence. Counting, weighing and organizing materials scores 8 for the same reason. Monitoring lower-level clerks scores 15, since live judgement and accountability sit with a person. Tasks that stay human make up 11% of task weight. How can office clerks stay valuable? Check the output of AI tools against source records before anything is filed or sent. Learn Intuit QuickBooks and SAP well enough to catch wrong entries in reconciliations and reports. Build Microsoft Excel and Access checks for expense reports, and train colleagues on Microsoft Outlook and Google Workspace. ## Related jobs - [Secretaries66 out of 100](https://www.aigentcy.com/ai-exposure/secretaries/) - [Receptionists62 out of 100](https://www.aigentcy.com/ai-exposure/receptionists/) - [Medical secretaries65 out of 100](https://www.aigentcy.com/ai-exposure/medical-secretaries/) - [Executive assistants65 out of 100](https://www.aigentcy.com/ai-exposure/executive-assistants/) ## Next steps for office clerks - ### Check your job Your job title is a rough guide. Your actual tasks decide your score. Paste your job description or CV and see which of your tasks AI can do. [Check your job](https://www.aigentcy.com/tools/ai-exposure-checker/) [Check your CV](https://www.aigentcy.com/tools/cv-checker/) ### Check which roles in your team AI can take on We map your team's tasks, show what AI can do today and build the automations that pay back first. [Book an AI audit](https://www.aigentcy.com/audit/) ## Related topics - [**Jobs AI can't replace**Cement masons score lowest, at 8.](https://www.aigentcy.com/ai-exposure/jobs-ai-cant-replace/) - [**Jobs most at risk from AI**Proofreaders score highest, at 76.](https://www.aigentcy.com/ai-exposure/jobs-most-exposed-to-ai/) - [**High-paying jobs with low AI exposure**Radiologists earn a median $420,860 and score 46.](https://www.aigentcy.com/ai-exposure/high-paying-jobs-low-ai-exposure/) - [**Entry-level jobs with low AI exposure**Cement masons need little prior training and score 8.](https://www.aigentcy.com/ai-exposure/entry-level-jobs-low-ai-exposure/) - [**Jobs AI speeds up the most**For natural sciences managers, AI speeds up 96% of task time.](https://www.aigentcy.com/ai-exposure/jobs-ai-speeds-up/) - [**AI and jobs in Malta**15 iGaming roles graded task by task.](https://www.aigentcy.com/ai-exposure/malta/) - [**Skills that keep work human**The skills to build in the jobs AI changes least.](https://www.aigentcy.com/ai-exposure/skills/) - [**Jobs A to Z**Every job we publish, by first letter.](https://www.aigentcy.com/ai-exposure/jobs/) - [**AI exposure by industry**Average scores for 22 occupation groups.](https://www.aigentcy.com/ai-exposure/industries/) - [**Write a CV screening software can read**How applicant tracking systems read a CV, and what to change.](https://www.aigentcy.com/ai-exposure/cv-screening-guide/) - [**AI for businesses**The tasks to automate first in each team and industry.](https://www.aigentcy.com/ai-for/) - [**How we score AI exposure**The grading, the weights and every source.](https://www.aigentcy.com/ai-exposure/methodology/) Occupation data from the O\*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/) and modified by Aigentcy. O\*NET® is a trademark of USDOL/ETA. Wage, employment and projection data from the U.S. Bureau of Labor Statistics. EU occupation names from ESCO, European Commission. AI usage signals from the Anthropic Economic Index (CC BY) and Microsoft Research (CC BY 4.0). [Methodology and sources](https://www.aigentcy.com/ai-exposure/methodology/). Scores © Aigentcy. Quote them with a link to the page.