# Will order clerks be replaced by AI? Updated October 2026 Order clerks score 68 of 100 for AI exposure. AI can already do 63% of their task time. Another 30% gets faster with AI, and 7% still needs a person. - **63%** AI can do it - **30%** AI helps - **7%** Needs a person High exposure Higher than 99% of the 923 occupations we scored. ## Task by task We graded 19 tasks, listed here from most to least exposed. AI can do 11 of them today, speeds up 7 and leaves 1 to people. | Task | AI exposure | | --- | --- | | Compute total charges for merchandise or services and shipping charges. Totals and shipping fees follow pricing rules, easily automated. | 80% AI can do it | | File copies of orders received, or post orders on records. Filing and posting records is routine digital work for software. | 80% AI can do it | | Adjust inventory records to reflect product movement. Recording stock movements is direct system updating, easy to automate. | 80% AI can do it | | Calculate and compile order-related statistics, and prepare reports for management. Order statistics and management reports are straightforward data analysis. | 80% AI can do it | | Check inventory records to determine availability of requested merchandise. Inventory lookups are database queries that software handles directly. | 75% AI can do it | [See what AI can take on across a customer service team](https://www.aigentcy.com/ai-for/customer-service/) ## How order clerks compare All occupations (923) Office and administrative support (51) **Order clerks score 68**, marked by the dark line. Each dot is a score, darker where more occupations share it. The short marks show the averages, 37 for all occupations and 57 for office and administrative support. ## Pay and outlook in the US Median pay $46,170 a year, May 2025 People employed 75,200 in the US, May 2025 Projected change in jobs \-17.5% from 2024 to 2034 ## Skills to build - Set up pricing and shipping rules in order management software - Handle customer complaints and approve refunds by phone - Build order trend reports with pivot tables in Microsoft Excel - Trace shipments with carriers and warehouse teams in SAP - Inspect outgoing goods against customer specifications on the floor - Prepare and check sales contracts in Microsoft Word and Adobe Acrobat ## Safer roles nearby 5 related occupations with lower scores. - [Shipping clerks47 out of 100](https://www.aigentcy.com/ai-exposure/shipping-clerks/) - [Postal service clerks38 out of 100](https://www.aigentcy.com/ai-exposure/postal-service-clerks/) - [Sales representatives of services66 out of 100](https://www.aigentcy.com/ai-exposure/sales-representatives-of-services/) - [Production clerks63 out of 100](https://www.aigentcy.com/ai-exposure/production-clerks/) - [Procurement clerks65 out of 100](https://www.aigentcy.com/ai-exposure/procurement-clerks/) ## Questions about order clerks and AI Will AI replace order clerks? Partly. About 6 in 10 working hours go to tasks AI can already do, mostly computing charges, checking inventory and filing order records. The work that stays with people is inspecting goods against specifications, handling upset customers and settling delivery problems with carriers and warehouses. Which order clerk tasks is AI taking over? Computing total charges and shipping fees, filing order records and adjusting inventory records are the most exposed, each scored 80 out of 100. Pricing rules and stock postings follow fixed logic that order management software can run without a person checking each step. Checking inventory for availability scores 75. Which order clerk tasks stay with people? Inspecting outgoing work for compliance with customers' specifications scores 15, the lowest in this job, because it depends on hands on physical goods. Receiving and responding to complaints scores 40. AI can draft the reply, but an upset customer needs a person who can decide on the remedy. How can order clerks stay valuable? Move toward the tasks with low exposure scores and learn the tools that run them. Learn how pricing and shipping rules are set in order management software so you can check what the system calculates. Take on complaint and carrier escalation calls, where a person still decides the outcome. Build Excel reports that explain order trends to sales managers. ## Related jobs - [Customer service representatives74 out of 100](https://www.aigentcy.com/ai-exposure/customer-service-representatives/) - [Rental clerks57 out of 100](https://www.aigentcy.com/ai-exposure/rental-clerks/) - [Stockers30 out of 100](https://www.aigentcy.com/ai-exposure/stockers/) - [Billing clerks59 out of 100](https://www.aigentcy.com/ai-exposure/billing-clerks/) ## Next steps for order clerks - ### Check your job Your job title is a rough guide. Your actual tasks decide your score. Paste your job description or CV and see which of your tasks AI can do. [Check your job](https://www.aigentcy.com/tools/ai-exposure-checker/) [Check your CV](https://www.aigentcy.com/tools/cv-checker/) ### Check which roles in your team AI can take on We map your team's tasks, show what AI can do today and build the automations that pay back first. [Book an AI audit](https://www.aigentcy.com/audit/) ## Related topics - [**Jobs AI can't replace**Cement masons score lowest, at 8.](https://www.aigentcy.com/ai-exposure/jobs-ai-cant-replace/) - [**Jobs most at risk from AI**Proofreaders score highest, at 76.](https://www.aigentcy.com/ai-exposure/jobs-most-exposed-to-ai/) - [**High-paying jobs with low AI exposure**Radiologists earn a median $420,860 and score 46.](https://www.aigentcy.com/ai-exposure/high-paying-jobs-low-ai-exposure/) - [**Entry-level jobs with low AI exposure**Cement masons need little prior training and score 8.](https://www.aigentcy.com/ai-exposure/entry-level-jobs-low-ai-exposure/) - [**Jobs AI speeds up the most**For natural sciences managers, AI speeds up 96% of task time.](https://www.aigentcy.com/ai-exposure/jobs-ai-speeds-up/) - [**AI and jobs in Malta**15 iGaming roles graded task by task.](https://www.aigentcy.com/ai-exposure/malta/) - [**Skills that keep work human**The skills to build in the jobs AI changes least.](https://www.aigentcy.com/ai-exposure/skills/) - [**Jobs A to Z**Every job we publish, by first letter.](https://www.aigentcy.com/ai-exposure/jobs/) - [**AI exposure by industry**Average scores for 22 occupation groups.](https://www.aigentcy.com/ai-exposure/industries/) - [**Write a CV screening software can read**How applicant tracking systems read a CV, and what to change.](https://www.aigentcy.com/ai-exposure/cv-screening-guide/) - [**AI for businesses**The tasks to automate first in each team and industry.](https://www.aigentcy.com/ai-for/) - [**How we score AI exposure**The grading, the weights and every source.](https://www.aigentcy.com/ai-exposure/methodology/) Occupation data from the O\*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/) and modified by Aigentcy. O\*NET® is a trademark of USDOL/ETA. Wage, employment and projection data from the U.S. Bureau of Labor Statistics. EU occupation names from ESCO, European Commission. AI usage signals from the Anthropic Economic Index (CC BY) and Microsoft Research (CC BY 4.0). [Methodology and sources](https://www.aigentcy.com/ai-exposure/methodology/). Scores © Aigentcy. Quote them with a link to the page.