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# Will ushers be replaced by AI?

Updated October 2026

Ushers score 24 of 100 for AI exposure. 80% of their task time still needs a person. AI can do 3% today and speed up another 17%.

-   **3%** AI can do it
-   **17%** AI helps
-   **80%** Needs a person

Low exposure

Lower than 73% of the 923 occupations we scored.

## Task by task

We graded 23 tasks, listed here from most to least exposed. AI can do 1 of them today, speeds up 5 and leaves 17 to people.

| Task | AI exposure |
| --- | --- |
| Count and record number of tickets collected. Counting and recording tickets is routine data work scanners largely handle. | 70% AI can do it |
| Schedule or manage staff, such as volunteer usher corps. Scheduling and staff planning suit software and AI drafting. | 50% AI helps |
| Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions. Directions and local info can be answered by an AI assistant or app. | 40% AI helps |
| Manage inventory or sale of artist merchandise. Inventory tracking can be software assisted, but in-person sales stay manual. | 35% AI helps |
| Lead tours and answer visitors' questions about the exhibits. Tour leading is physical, though AI can answer exhibit questions. | 30% AI helps |

## How ushers compare

All occupations (923)

Personal care and service (31)

**Ushers score 24**, marked by the dark line. Each dot is a score, darker where more occupations share it. The short marks show the averages, 37 for all occupations and 30 for personal care and service.

## Pay and outlook in the US

Median pay

$32,910 a year, May 2025

People employed

121,770 in the US, May 2025

Projected change in jobs

+0.9% from 2024 to 2034

## Skills to build

-   Run ticket scanning software and fix scan failures at entry
-   Assist wheelchair users and patrons with special needs
-   Track artist merchandise inventory in Microsoft Excel
-   Schedule volunteer usher corps shifts in Microsoft Outlook
-   Operate refreshment stands during intermission service

## Safer roles nearby

2 related occupations with lower scores.

-   [Parking attendants20 out of 100](https://www.aigentcy.com/ai-exposure/parking-attendants/)
-   [Dining room attendants10 out of 100](https://www.aigentcy.com/ai-exposure/dining-room-attendants/)

## Questions about ushers and AI

Will AI replace ushers?

Partly. About 2 in 10 working hours go to tasks AI can already do, mostly counting and recording tickets and scheduling staff. Greeting patrons, seating help and physical assistance stay with people because they need a person physically present at the venue.

Which tasks is AI taking over from ushers?

Counting and recording tickets is the most exposed task, with an exposure score of 70, since ticket scanning software largely handles it. Scheduling and managing staff, including volunteer usher corps, scores 50 because software and AI can draft the rosters.

Which usher tasks stay with people?

Cleaning facilities, distributing programs and greeting patrons all score 5 or lower on exposure, which is near zero. Physical work like helping wheelchair users and running refreshment stands needs a person on site, so these tasks stay human.

How can ushers stay valuable at events?

Learn the ticket scanning software well enough to fix scan failures at the door. Get trained in wheelchair and special-needs assistance, since that work stays physical. Use Microsoft Excel to track merchandise stock and volunteer shifts, and lead the floor during busy intermissions.

## Related jobs

-   [Hosts41 out of 100](https://www.aigentcy.com/ai-exposure/hosts/)
-   [Hotel desk clerks54 out of 100](https://www.aigentcy.com/ai-exposure/hotel-desk-clerks/)
-   [Reservation agents60 out of 100](https://www.aigentcy.com/ai-exposure/reservation-agents/)
-   [Cashiers43 out of 100](https://www.aigentcy.com/ai-exposure/cashiers/)

## Next steps for ushers

-   ### Check your job
    
    Your job title is a rough guide. Your actual tasks decide your score. Paste your job description or CV and see which of your tasks AI can do.
    
    [Check your job](https://www.aigentcy.com/tools/ai-exposure-checker/) [Check your CV](https://www.aigentcy.com/tools/cv-checker/)
    

### Check which roles in your team AI can take on

We map your team's tasks, show what AI can do today and build the automations that pay back first.

[Book an AI audit](https://www.aigentcy.com/audit/)

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-   [**High-paying jobs with low AI exposure**Radiologists earn a median $420,860 and score 46.](https://www.aigentcy.com/ai-exposure/high-paying-jobs-low-ai-exposure/)
-   [**Entry-level jobs with low AI exposure**Cement masons need little prior training and score 8.](https://www.aigentcy.com/ai-exposure/entry-level-jobs-low-ai-exposure/)
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-   [**Jobs A to Z**Every job we publish, by first letter.](https://www.aigentcy.com/ai-exposure/jobs/)
-   [**AI exposure by industry**Average scores for 22 occupation groups.](https://www.aigentcy.com/ai-exposure/industries/)
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-   [**How we score AI exposure**The grading, the weights and every source.](https://www.aigentcy.com/ai-exposure/methodology/)

Occupation data from the O\*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/) and modified by Aigentcy. O\*NET® is a trademark of USDOL/ETA. Wage, employment and projection data from the U.S. Bureau of Labor Statistics. EU occupation names from ESCO, European Commission. AI usage signals from the Anthropic Economic Index (CC BY) and Microsoft Research (CC BY 4.0). [Methodology and sources](https://www.aigentcy.com/ai-exposure/methodology/). Scores © Aigentcy. Quote them with a link to the page.
