# Aigentcy

> Deploy AI with governance, privacy & control.

Aigentcy builds AI systems and automations that connect business tools and reduce manual work. Services include AI governance, private AI deployments and process automation.

Published implementation examples cover HR reporting, support triage, procurement, Odoo lead handling and developer knowledge systems.

Engagement scope, timing and price are agreed after discovery. The site does not offer a universal project price, guaranteed savings or compliance certification.

Contact: info@aigentcy.com

## Start here

- [About Aigentcy | AI automation engineering](https://www.aigentcy.com/about.md): Meet Aigentcy, a Malta-based agency building workflow automation, private AI and operational controls around the systems your team already uses.
- [Aigentcy summary: AI governance, services and case studies](https://www.aigentcy.com/ai-summary.md): A source-linked overview of Aigentcy's AI governance implementation, private AI, workflow automation, project fit and engagement questions.
- [Discuss your workflow | Contact Aigentcy](https://www.aigentcy.com/contact.md): Tell Aigentcy which workflow needs attention. Share the tools involved, the current process and where your team spends time. Based in Malta.
- [Deploy AI with governance, privacy & control](https://www.aigentcy.com/index.md): Aigentcy builds AI governance frameworks, private AI applications and process automations. Connect your systems, reduce manual work and measure the outcomes.

## Services

- [AI governance for operations teams](https://www.aigentcy.com/services/ai-governance.md): Practical AI governance: inventory, permissions, evaluation, spend attribution and review controls built into day-to-day operations.
- [AI automation services](https://www.aigentcy.com/services.md): Process automation, private AI and governance controls. Find the right implementation approach for your operations team and existing business systems.
- [Private AI for operations teams](https://www.aigentcy.com/services/private-ai.md): Private AI deployment and knowledge systems shaped around your access rules, model quality requirements and operating costs.
- [Process automation for operations teams](https://www.aigentcy.com/services/process-automation.md): AI workflow automation for support, HR, sales and procurement. Connect your existing tools, keep approvals with your team and track what each workflow does.

## Implementation examples

- [Shared code knowledge for an engineering team](https://www.aigentcy.com/case-studies/agentic-second-brain.md): A queryable map of services and dependencies gives engineers and their assistants scoped context for planning and reviewing changes.
- [Support triage with replies ready for review](https://www.aigentcy.com/case-studies/customer-support-automation.md): Incoming tickets are categorised and routed, with suggested replies drawn from the team's help documents. Agents review and send.
- [HR reporting and reminders in BambooHR](https://www.aigentcy.com/case-studies/hr-automation.md): Scheduled leave reports, approval reminders and employee-change notifications from BambooHR, delivered in Slack and email.
- [AI automation case studies](https://www.aigentcy.com/case-studies.md): Read how Aigentcy approaches HR reporting, support triage, procurement, Odoo lead qualification and shared engineering knowledge.
- [Lead qualification and follow-up in Odoo](https://www.aigentcy.com/case-studies/odoo-lead-generation-automation.md): Capture enquiries in Odoo, add company context and prepare follow-up. Consultants review the fit and handle the conversation.
- [Purchase orders and invoice checks](https://www.aigentcy.com/case-studies/wholesale-procurement-automation.md): Draft purchase orders from stock data and compare invoices with orders and deliveries. Buyers review exceptions and approve.

## Articles and tools

- [AI content quality at volume without slop](https://www.aigentcy.com/blog/ai-generated-content-quality.md): AI content quality at volume: real briefs, checks that catch machine tells, a critic pass, bounded revisions, human approval and the cost per approved article.
- [AI governance](https://www.aigentcy.com/blog/category/ai-governance.md): Practical notes on AI inventories, access controls, evaluation, spend attribution and human review.
- [Private AI](https://www.aigentcy.com/blog/category/private-ai.md): Decisions about model hosting, private knowledge retrieval and the systems needed to operate them.
- [Process automation](https://www.aigentcy.com/blog/category/process-automation.md): Connecting existing systems, preparing work for review and handling exceptions.
- [AI cost management for enterprise AI spend](https://www.aigentcy.com/blog/enterprise-ai-cost-control.md): AI cost management for finance: cost per accepted result, budgets by team, retries and unknown charges, and a monthly report a CFO can read.
- [Enterprise AI enablement: governed model access](https://www.aigentcy.com/blog/enterprise-ai-enablement.md): Enterprise AI enablement in practice: one gateway, a small model catalogue, open-weight models for routine work and adoption measured by finished work.
- [Building an operational AI governance framework](https://www.aigentcy.com/blog/enterprise-ai-governance-framework-guide.md): How much governance an AI system needs, who does what in the first 90 days, what it costs and the evidence to keep: an enterprise AI governance framework guide.
- [Enterprise AI in Slack: cited answers from company knowledge](https://www.aigentcy.com/blog/enterprise-ai-in-slack.md): How to roll AI out to the whole company through Slack: permission-aware search, cited answers, a clear no, and the KPIs that show it works.
- [Insights on AI governance, private AI and automation](https://www.aigentcy.com/blog.md): Primers for business and technical leaders: how to control AI spend, roll AI out to every team, measure support automation and keep governance workable.
- [Multi-brand service desk automation with AI triage](https://www.aigentcy.com/blog/multi-brand-service-desk-automation.md): Run a multi-brand service desk without mixing customers up: keep records apart, share the agents, and use AI for triage, duplicates and SLAs per customer.
- [Native AI assistants for business software](https://www.aigentcy.com/blog/native-ai-assistants-for-business-software.md): How to build an AI assistant inside your CMS, ERP or CRM: guide first, gated actions with confirmation, MCP, app-checked permissions and the KPIs to track.
- [Automated resolution rate and support AI outcomes](https://www.aigentcy.com/blog/support-ai-resolution-metrics.md): Define automated resolution rate properly, verify resolutions, test escalations, track repeat contact and work out the cost per resolved case.
- [Technical SEO and AI search optimization guide](https://www.aigentcy.com/blog/technical-seo-and-ai-search.md): Technical SEO and AI search optimization for business websites: fix the crawl and index faults, write pages AI assistants can cite, measure qualified enquiries.
- [AI policy draft generator](https://www.aigentcy.com/tools/ai-compliance-policy-generator.md): Create an editable AI policy starting point from eight questions. Download a Word document for adaptation and qualified legal review.
- [EU AI Act readiness quiz](https://www.aigentcy.com/tools/eu-ai-act-readiness-quiz.md): Answer 14 questions about AI ownership, risk and controls. Receive an indicative self-assessment and points to review with your team.
- [AI readiness and policy drafting tools](https://www.aigentcy.com/tools.md): Review AI oversight with a readiness questionnaire or create a policy draft for professional review. Free tools, not compliance certification.

## Policies and notices

- [Cookie policy](https://www.aigentcy.com/cookie-policy.md): What this site stores in your browser, the Meta Pixel it loads only with your consent, and how to change your choice.
- [AI automation questions](https://www.aigentcy.com/faq.md): Practical answers about automation scope, existing systems, human review, private deployment, delivery and project costs.
- [Privacy policy](https://www.aigentcy.com/privacy-policy.md): How Aigentcy collects, uses and protects your personal information, your rights under the GDPR, and how to contact us about your data.
- [Sitemap: services, case studies and guides](https://www.aigentcy.com/sitemap.md): Find every Aigentcy service, implementation example, practical guide and policy. Browse the site or open its XML and Markdown reading indexes.
- [Terms & conditions](https://www.aigentcy.com/terms-and-conditions.md): The terms and conditions governing your use of the Aigentcy website and services, including intellectual property, liability, and governing law.
- [Tools disclaimer](https://www.aigentcy.com/tools-disclaimer.md): Disclaimer governing the use of Aigentcy's free online tools, including the EU AI Act Readiness Quiz and the AI Compliance Policy Generator.

## Other formats

- [Complete text](https://www.aigentcy.com/llms-full.txt)
- [Agent reading guide](https://www.aigentcy.com/agents.md)