The work behind
the automation.

How we connect systems, prepare decisions and keep people in control. Read what each workflow does and what changed for the team using it.

Client work

Real outcomes for real enterprises.

One week of scheduled HR runsA schedule grid. Pending approvals go to managers in Slack on Monday. The monthly leave report goes to HR by email on the first of the month. Carryover reminders go to employees by email on Friday. Changes for IT go to Slack every working day. A note says HR reviews each report before it is used and managers still approve. Conceptual illustration.One week of scheduled runsMonTueWedThuFriMonthlyPending approvalsto managers, SlackMonthly leave reportto HR, emailCarryover remindersto employees, emailChanges for ITto IT, SlackHR reviews each report before it is used. Managers still approve.
Four schedules, one reviewer

Each task runs on its own day and goes to the channel its recipient already reads. HR sees every report before anyone acts on it.

Human resources

HR reporting and reminders in BambooHR

Scheduled leave reports, approval reminders and employee-change notifications from BambooHR, delivered in Slack and email.

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Who does each support step, before and afterTwo lanes of five steps. Before: read, sort, route, draft and send, all done by an agent. After: sort, route and draft run when the ticket arrives, then an agent checks and sends. A branch from the sort step leads to a box that says sensitive requests go to a person first. Conceptual illustration.Who does each stepBeforeReadSortRouteDraftSendAfterSortRouteDraftCheckSendSensitive: to a person firstRuns on arrivalAn agentAbout 1,200 tickets a month went through the second lane.
Three steps moved, two stayed

Sorting, routing and drafting run when the ticket arrives. Checking the draft and sending it stay with the agent, and sensitive requests never get a draft at all.

Customer support

Support triage with replies ready for review

Incoming tickets are categorised and routed, with suggested replies drawn from the team's help documents. Agents review and send.

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Three documents, one match, two outcomesThe purchase order, the delivery note and the supplier invoice feed into a match step that compares quantity and price line by line. 80 percent of invoice lines match and go to the approval queue. 20 percent are flagged for the buyer. A note says the buyer approves every order and every payment. Conceptual illustration with figures from the case.One invoice, three documentsPurchase orderDelivery noteSupplier invoiceMatchline by linequantityand price80%matched, to approval20%flagged for the buyerThe buyer approves every order and every payment.
Where the buyer's time goes now

Matched lines reach the approval queue with the three documents attached. The buyer's checking time is spent on the 1 in 5 invoices that carry a real difference.

Wholesale distribution

Purchase orders and invoice checks

Draft purchase orders from stock data and compare invoices with orders and deliveries. Buyers review exceptions and approve.

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From an enquiry to a reviewed follow-up, before and afterTwo timelines. Before: a long bar labelled one to two days, with the steps seen when free, company looked up, CRM record typed and reply sent. After: a short bar labelled fifteen minutes, followed by five steps: logged in Odoo, context added, scored with reasons, draft ready, consultant reviews. A note says the bars are not to scale and the consultant still decides and sends. Conceptual illustration with figures from the case.From enquiry to a reviewed follow-upBefore1 to 2 daysSeen when freeCompany looked upCRM record typedReply sentAfter15 minutesLoggedin OdooContextaddedScoredwith reasonsDraftreadyConsultantreviewsBars are not to scale. The consultant still decides and sends.
The wait moved from days to minutes

The four manual steps that took a day or two now run in the CRM within minutes of the enquiry. The consultant's review is the last step, and the reply still goes out in their words.

IT services

Lead qualification and follow-up in Odoo

Capture enquiries in Odoo, add company context and prepare follow-up. Consultants review the fit and handle the conversation.

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One structural question, with and without the code graphTwo rows of circles. Without the graph: 13 turns, twelve file reads and then the answer. With the graph: 8 turns, two graph queries, five reads and the answer. Below, two bars show cost per question indexed to 100 without the graph and 73 with it. A note says the figures come from a fixed question set in real sessions, one run per setup. Conceptual illustration with figures from the benchmark.One structural question, two waysWithout the graph13 turnsWith the graph8 turnsFile search or readGraph queryAnswerCost per questionindexed, without = 10010073Fixed question set, real sessions, one run per setup.
Fewer turns is where the saving comes from

Two graph queries replace most of the file reads, so the question is answered in 8 turns instead of 13 and the billed cost is 27% lower on the main repository.

Software engineering

Shared code knowledge for an engineering team

A queryable map of services and dependencies gives engineers and their assistants scoped context for planning and reviewing changes.

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78%
Average process time reduction
50+
Enterprise clients served
6+
Industries covered
14 wk
Average governance framework delivery

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