AI exposure in office and administrative support jobs
Updated
The 51 occupations in this group average 57 of 100 for AI exposure, against 37 for all the occupations we scored. Proofreaders are the most exposed at 76. Mail sorters are the least exposed at 20.
How the group splits
Share of the occupations in this group in each exposure band.
- 6% low
- 18% moderate
- 66% high
- 10% very high
Every occupation in this group
- Proofreaders, Proofreaders and Copy Markers, score 76 out of 100
- Customer service representatives, Customer Service Representatives, score 74 out of 100
- Insurance claims clerks, Insurance Claims and Policy Processing Clerks, score 72 out of 100
- Order clerks, Order Clerks, score 68 out of 100
- Bookkeepers, Bookkeeping, Accounting, and Auditing Clerks, score 67 out of 100
- Data entry clerks, Data Entry Keyers, score 66 out of 100
- Human resources assistants, Human Resources Assistants, Except Payroll and Timekeeping, score 66 out of 100
- Secretaries, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, score 66 out of 100
- Typists, Word Processors and Typists, score 66 out of 100
- Bill collectors, Bill and Account Collectors, score 65 out of 100
- Dispatchers, Dispatchers, Except Police, Fire, and Ambulance, score 65 out of 100
- Eligibility interviewers, Eligibility Interviewers, Government Programs, score 65 out of 100
- Executive assistants, Executive Secretaries and Executive Administrative Assistants, score 65 out of 100
- Medical secretaries, Medical Secretaries and Administrative Assistants, score 65 out of 100
- Procurement clerks, Procurement Clerks, score 65 out of 100
- Loan clerks, Loan Interviewers and Clerks, score 64 out of 100
- Payroll clerks, Payroll and Timekeeping Clerks, score 64 out of 100
- Production clerks, Production, Planning, and Expediting Clerks, score 63 out of 100
- Court clerks, Court, Municipal, and License Clerks, score 62 out of 100
- Receptionists, Receptionists and Information Clerks, score 62 out of 100
- Interviewers, Interviewers, Except Eligibility and Loan, score 61 out of 100
- Office clerks, Office Clerks, General, score 60 out of 100
- Reservation agents, Reservation and Transportation Ticket Agents and Travel Clerks, score 60 out of 100
- Billing clerks, Billing and Posting Clerks, score 59 out of 100
- File clerks, File Clerks, score 59 out of 100
- Public safety telecommunicators, Public Safety Telecommunicators, score 57 out of 100
- Legal secretaries, Legal Secretaries and Administrative Assistants, score 56 out of 100
- Administrative supervisors, First-Line Supervisors of Office and Administrative Support Workers, score 55 out of 100
- Hotel desk clerks, Hotel, Motel, and Resort Desk Clerks, score 54 out of 100
- Tellers, 35% of task time AI can do, score 53 out of 100
- Freight agents, Cargo and Freight Agents, score 49 out of 100
- Library assistants, Library Assistants, Clerical, score 49 out of 100
- Shipping clerks, Shipping, Receiving, and Inventory Clerks, score 47 out of 100
- Postal service clerks, Postal Service Clerks, score 38 out of 100
- Couriers, Couriers and Messengers, score 35 out of 100
- Inventory checkers, Weighers, Measurers, Checkers, and Samplers, Recordkeeping, score 30 out of 100
- Postal service mail carriers, Postal Service Mail Carriers, score 26 out of 100
- Mail clerks, Mail Clerks and Mail Machine Operators, Except Postal Service, score 25 out of 100
- Mail sorters, Postal Service Mail Sorters, Processors, and Processing Machine Operators, score 20 out of 100
Related topics
- Jobs AI can't replaceCement masons score lowest, at 8.
- Jobs most at risk from AIProofreaders score highest, at 76.
- High-paying jobs with low AI exposureRadiologists earn a median $420,860 and score 46.
- Entry-level jobs with low AI exposureCement masons need little prior training and score 8.
- Jobs AI speeds up the mostFor natural sciences managers, AI speeds up 96% of task time.
- AI and jobs in Malta15 iGaming roles graded task by task.
- Skills that keep work humanThe skills to build in the jobs AI changes least.
- Jobs A to ZEvery job we publish, by first letter.
- AI exposure by industryAverage scores for 22 occupation groups.
- Write a CV screening software can readHow applicant tracking systems read a CV, and what to change.
- AI for businessesThe tasks to automate first in each team and industry.
- How we score AI exposureThe grading, the weights and every source.
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