Jobs most at risk from AI

Updated

Proofreaders are the job most at risk from AI, with a score of 76 of 100. AI can already do 62% of their task time, and 6 of their 11 tasks are ones it can do end to end.

The 50 jobs most exposed to AI

Ranked by AI exposure score, highest first. Under each job is the task AI does best.

  1. Proofreaders, Most exposed: compare information or figures on one record against same data on other records, or with original copy, to detect errors., score 76 out of 100
  2. Telemarketers, Most exposed: maintain records of contacts, accounts, and orders., score 76 out of 100
  3. Customer service representatives, Most exposed: keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken., score 74 out of 100
  4. Insurance claims clerks, Most exposed: transcribe data to worksheets, and enter data into computer for use in preparing documents and adjusting accounts., score 72 out of 100
  5. Medical coders, Most exposed: enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer., score 69 out of 100
  6. Tax preparers, Most exposed: schedule appointments with clients., score 69 out of 100
  7. Order clerks, Most exposed: compute total charges for merchandise or services and shipping charges., score 68 out of 100
  8. Travel agents, Most exposed: record and maintain information on clients, vendors, and travel packages., score 68 out of 100
  9. Bookkeepers, Most exposed: transfer details from separate journals to general ledgers or data processing sheets., score 67 out of 100
  10. Data scientists, Most exposed: clean and manipulate raw data using statistical software., score 67 out of 100
  11. Data entry clerks, Most exposed: read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners., score 66 out of 100
  12. Human resources assistants, Most exposed: record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations., score 66 out of 100
  13. Online merchants, Most exposed: deliver e-mail confirmation of completed transactions and shipment., score 66 out of 100
  14. Programmers, Most exposed: compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program., score 66 out of 100
  15. Sales representatives of services, Most exposed: maintain customer records using automated systems., score 66 out of 100
  16. Secretaries, Most exposed: review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions., score 66 out of 100
  17. Typists, Most exposed: type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter., score 66 out of 100
  18. UX designers, Most exposed: identify or maintain links to and from other Web sites and check links to ensure proper functioning., score 66 out of 100
  19. Web developers, Most exposed: respond to user email inquiries, or set up automated systems to send responses., score 66 out of 100
  20. Bill collectors, Most exposed: sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports., score 65 out of 100
  21. Data analysts, Most exposed: generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders., score 65 out of 100
  22. Dispatchers, Most exposed: record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information., score 65 out of 100
  23. Eligibility interviewers, Most exposed: answer applicants' questions about benefits and claim procedures., score 65 out of 100
  24. Executive assistants, Most exposed: prepare responses to correspondence containing routine inquiries., score 65 out of 100
  25. Medical secretaries, Most exposed: schedule and confirm patient diagnostic appointments, surgeries, or medical consultations., score 65 out of 100
  26. Procurement clerks, Most exposed: prepare purchase orders and send copies to suppliers and to departments originating requests., score 65 out of 100
  27. Writers, Most exposed: write advertising material for use by publication, broadcast, or internet media to promote the sale of goods and services., score 65 out of 100
  28. Loan clerks, Most exposed: record applications for loan and credit, loan information, and disbursements of funds, using computers., score 64 out of 100
  29. Payroll clerks, Most exposed: compute wages and deductions, and enter data into computers., score 64 out of 100
  30. Software testers, Most exposed: store, retrieve, and manipulate data for analysis of system capabilities and requirements., score 64 out of 100
  31. Stockbrokers, Most exposed: complete sales order tickets and submit for processing of client-requested transactions., score 64 out of 100
  32. Translators, Most exposed: proofread, edit, and revise translated materials., score 64 out of 100
  33. Loan officers, Most exposed: maintain and review account records, updating and recategorizing them according to status changes., score 63 out of 100
  34. Novelists, Most exposed: prepare works in appropriate format for publication, and send them to publishers or producers., score 63 out of 100
  35. Production clerks, Most exposed: compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed., score 63 out of 100
  36. Sales representatives, Most exposed: forward orders to manufacturers., score 63 out of 100
  37. Statisticians, Most exposed: report results of statistical analyses, including information in the form of graphs, charts, and tables., score 63 out of 100
  38. Tax examiners, Most exposed: enter tax return information into computers for processing., score 63 out of 100
  39. Court clerks, Most exposed: code information on license applications for entry into computers., score 62 out of 100
  40. Credit analysts, Most exposed: generate financial ratios, using computer programs, to evaluate customers' financial status., score 62 out of 100
  41. Digital marketers, Most exposed: prepare reports of findings, illustrating data graphically and translating complex findings into written text., score 62 out of 100
  42. Receptionists, Most exposed: schedule appointments and maintain and update appointment calendars., score 62 out of 100
  43. Recruiters, Most exposed: prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software., score 62 out of 100
  44. SEO specialists, Most exposed: collect and analyze Web metrics, such as visits, time on site, page views per visit, transaction volume and revenue, traffic mix, click-through rates, conversion rates, cost per acquisition, or cost per click., score 62 out of 100
  45. Advertising sales agents, Most exposed: write copy as part of layout., score 61 out of 100
  46. Graphic designers, Most exposed: use computer software to generate new images., score 61 out of 100
  47. Interviewers, Most exposed: compile, record, and code results or data from interview or survey, using computer or specified form., score 61 out of 100
  48. Technical writers, Most exposed: edit, standardize, or make changes to material prepared by other writers or establishment personnel., score 61 out of 100
  49. Accountants, Most exposed: process invoices for payment., score 60 out of 100
  50. Court reporters, Most exposed: proofread transcripts for correct spelling of words., score 60 out of 100

What a high score means

A high score measures how much of the work AI can take on today. For proofreaders, the most exposed task is to compare information or figures on one record against same data on other records. Employers decide whether the time AI frees up goes to more work or fewer people.

Questions about jobs AI will replace

Which jobs will be replaced by AI?

No job in our data is fully replaceable today. The highest score is 76, for proofreaders, and the 50 jobs on this list average 65. In these jobs AI takes over an average of 38% of task time.

What jobs are most at risk from AI?

126 of the 402 jobs we publish score 50 or more. The most exposed are proofreaders (76), telemarketers (76), customer service representatives (74), where most of the work is reading, writing, checking and summarising information.

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